Privacy Policy

What we collect on Vale orders

Order data is what we store; browsing habits are not our business. We collect what an order needs: name, address, email, and nothing more. We ask for a name, an address and an email, and nothing more. A phone number is optional and used only for delivery. Your name, delivery address and email are what we keep. The same applies to every Vale order we handle. Payment details on vale jeans orders never reach our servers.

Payments

Payments run through a certified processor, not through us. Refunds go back through the same processor automatically. We see the last four digits and the result, nothing else. No card number is stored on this site at any point. Nothing about your card is kept on valejeans.com. Nothing about a Vale order works differently. You can ask what we hold about your vale jeans orders and we will send it.

Cookies on Vale pages

The basket needs one cookie; the rest are optional. You can refuse analytics and the site still works. Cookies are functional, not a way to follow you around. No advertising network is given access to this site. The only cookies we set are the ones the shop needs to work. That holds across every Vale range we carry. We do not build advertising profiles from vale jeans browsing.

Who else sees it

Your address goes to the carrier because the parcel has to reach you. Nothing is sold on, and nothing is passed to advertisers. Legal requests are answered only when they are valid. Carriers get an address and a weight, nothing more. Our accountant sees totals, not what you bought. It is the same for every Vale piece on the site. Email about vale jeans is sent only if you asked for it.

How long we keep Vale order data

We keep order records only as long as tax rules require. We do not ask for anything an order does not require. Nobody buys data from us because we do not sell it. Deletion requests are handled within a month. Ask at [email protected] and we tell you exactly what is on file. Every Vale order we take is handled this way. Nothing you tell us about an order of vale jeans is shared with the brands themselves.

Your rights

Your data is yours: ask, and it goes. Deletion covers everything tax law does not require us to keep. Cookies here remember your preferences and nothing more. Corrections are made the same day you ask. You can object to analytics without losing the ability to order. This is true of the whole Vale catalogue. Deleting your data on vale jeans orders takes one message to us.

Contacting us about Vale

We hold the details you typed at checkout, and no profile beyond them. Card details never touch our servers — the payment gateway handles them. Write to [email protected] and we will delete what we hold about you. We never see or store your full card number. We share data with the courier and the payment processor, and no one else. The same applies to every Vale order we handle.